Telehealth Video Counseling in Texas | Kelly-Johnston Counseling
Telehealth Video Counseling · Statewide in Texas
Same care.
Different room.
Telehealth Video Counseling in Texas
Telehealth counseling is a live, face-to-face session with Jaye Kelly-Johnston, LPC-S, over secure video — the same clinical relationship and the same quality of care as an in-person appointment, without the drive. It’s available to clients located anywhere in Texas, alongside in-person sessions at the Conroe office.
Secure, HIPAA-compliant video sessions anywhere in Texas.
01 · HOW IT WORKS
What Telehealth Counseling Is
A telehealth appointment is a scheduled video session, not a phone call or a chat app. A few days before your first visit you’ll receive a secure, HIPAA-compliant link by email — there’s nothing to download or install, and no account to create. At your appointment time, you click the link, and we meet face-to-face on screen for the full session.
The clinical work itself doesn’t change. It’s the same intake process, the same treatment planning, and the same counselor session to session — just conducted over video instead of in the office.
02 · WHAT’S AVAILABLE BY VIDEO
Services Offered by Video
Most of the counseling offered at the Conroe office is also available by video, for clients anywhere in Texas.
Individual counseling — for anxiety, stress, self-esteem, life transitions, and more. See our individual counseling page.
Family and teen counseling — when it’s clinically appropriate for everyone to join by video rather than in the office. See our teen counseling page.
Couples and marriage counseling — useful when partners have different schedules or one partner lives elsewhere.
Clinical hypnotherapy consultations — an initial conversation about whether hypnotherapy fits your goals; some hypnotherapy work is best done in person, which we’ll discuss together.
03 · WHO IT WORKS WELL FOR
When Telehealth Makes Sense
Telehealth is a good fit for clients who live outside Conroe or Montgomery County, work a schedule that makes an office visit hard to reach, or manage a health condition or childcare situation that makes travel difficult. It’s also useful for college students continuing care while away from home, and for clients who simply feel more comfortable talking from a familiar space.
If your counseling is tied to a family court order, check your order first — some require in-person attendance, while others allow telehealth when it’s clinically appropriate.
04 · BEFORE YOUR SESSION
What You’ll Need
Any phone, tablet, or computer with a camera, microphone, and a reasonably stable internet connection will work. Find a private room where you won’t be interrupted or overheard, and plan to log in a few minutes early in case the connection needs a moment to settle.
If a connection drops mid-session, we simply reconnect through the same link — it happens occasionally and isn’t a problem. If technical issues make a session unworkable, we’ll reschedule or switch to a phone session for that day.
05 · LICENSED THROUGHOUT TEXAS
Serving Clients Anywhere in Texas
As a Texas-licensed counselor, Jaye Kelly-Johnston can see clients by telehealth anywhere in the state — Houston, The Woodlands, Huntsville, or anywhere else in Texas — in addition to in-person appointments at the Conroe office. If you’re outside Texas, in-person or telehealth sessions here aren’t available, but we’re glad to help point you toward options where you live.
06 · COMMON QUESTIONS
Telehealth counseling FAQs
Is telehealth counseling as effective as in-person?
For most concerns, research and clinical experience show telehealth counseling works about as well as in-person sessions. We’ll talk together about whether it’s the right fit for what you’re working on.
Is the video platform private and secure?
Yes. Sessions run on a HIPAA-compliant video platform built for healthcare use, not a consumer video-chat app. You should still take the session somewhere private on your end, the same as you would for a phone call you didn’t want overheard.
Does insurance cover telehealth sessions?
Many Texas insurance plans cover telehealth counseling the same as in-person visits, but coverage varies by plan. Check with your insurer or ask us to help verify your benefits before your first session.
Can telehealth satisfy a court-ordered counseling requirement?
Sometimes — it depends on what your order specifies. Some family court orders require in-person attendance. See our family court counseling page for more detail, or check with your attorney.
Do I need special software?
No. You’ll get a secure link by email and simply click to join at your appointment time — nothing to download or install.
What if I’d rather meet in person?
That’s always an option. In-person appointments are available at the Conroe office, and many clients switch between telehealth and in-person sessions as their schedule changes.
Care that fits your schedule, wherever you are in Texas.
Telehealth video counseling with Kelly-Johnston Counseling
Reach out to ask questions or schedule your first telehealth appointment.
3421 West Davis, Suite 210 · Conroe, TX 77304 · 281-536-6503
